Customers are asking a lot more from their IT support providers these days, and rightly so. The technology of today’s businesses is – to borrow the old GM slogan – not your father’s data center. It’s a complex, dynamic suite…

Customers are asking a lot more from their IT support providers these days, and rightly so. The technology of today’s businesses is – to borrow the old GM slogan – not your father’s data center. It’s a complex, dynamic suite…